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Retail & consumer

Retail programmes fail on liability and redemption, not on ledger throughput. Points are a balance-sheet obligation with an expiry policy attached, and the systems that hold them are judged by finance long before they are judged by engineering.

Where we are usually engaged

Points and rewards ledgers

Issuance, expiry, transfer and redemption, with a balance finance recognises.

Partner and coalition programmes

Multi-brand redemption with settlement between the parties who honoured it.

Commerce integration

Into point of sale, e-commerce and the customer record, with idempotency at the till.

The question we ask first

How is the outstanding balance recognised, and who signs off the expiry policy?

Get that answer from finance before the architecture. It changes the design more than any technical requirement will.

Capabilities in this sector

The capital-side coverage of this sector: Consumer & Retail on gda.group.

Start a conversation

Tell us what you are trying to build in retail & consumer, and what has to be true for it to work.